Shipping & Delivery

Last updated: 12 October 2026

We understand how important your Hermès bag is. Every order is carefully packed and shipped with a fully insured, tracked service.

Packaging

Bags are shipped in their protective dustbag and, where included, the original Hermès box, then securely packed in discreet outer packaging with no external reference to the contents.

Delivery Options and Costs

Shipping options, costs and estimated delivery times depend on your location and are confirmed with you on WhatsApp before payment. We ship worldwide using reputable insured couriers.

Tracking and Signature

Once your order has been dispatched, we will send you the tracking number. A signature is required on delivery to protect your purchase.

Customs, Duties and Taxes

For international orders, import duties, taxes and customs fees are set by the destination country and are the responsibility of the buyer unless agreed otherwise in writing. We will advise you of any known requirements before dispatch. Exotic leathers (such as crocodile, alligator, lizard and ostrich) may require CITES documentation for some destinations; please ask us before purchasing.

Questions

For any shipping question, contact us on WhatsApp: +44 7529 435784.